Purchases made from the Website cannot be returned after purchase. We offer full replacement of products that might be damaged in transit. Replacement orders are processed immediately after our customer support team validates the damage via communication over e-mail or phone.

Replacement Orders and Refunds will be processed only if the query is raised within 15 days of placing the orders. Any queries or concerns beyond 15 days from order confirmation date will not be entertained.

Any replacement requests shall be placed by writing to us at hello@pattri.in and shall only be processed after validation from the customer support team as stated above.